Beverage Solutions Group: Powering Digital Transformation Across Beverage Operations
Beverage Solutions Group (BSG) provides sales and marketing solutions to convenience stores, casinos, and universities, with a focus on sugars and sweeteners for food-service distributors. AppZoro partnered with BSG to strengthen the technology behind its touchscreen system. Our team reviewed the existing code, improved app functionality and dispenser setup, integrated reporting mechanisms, and tested thoroughly before delivery, giving BSG a reliable system built around its operational needs.
- 500+
- App Downloads
- 200+
- Total Users
- 120+
- Push Notifications
Overview
Beverage Solutions Group is a beverage-industry company serving convenience stores, casinos, and universities. AppZoro worked with BSG from April to October 2018 to improve its touchscreen system for greater functionality, reliability, and operational efficiency.
Business Requirement
The beverage industry moves quickly, and BSG recognized that its technology infrastructure needed to keep pace. The company set out to streamline operations, support better data-driven decisions, and optimize its touchscreen system for functionality and reliability. It needed a development partner who could review the existing work, understand its goals, and deliver a dependable system.
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We listened before we specified
Two weeks of calls with counsellors and program graduates came before a single screen was drawn. The feature list we arrived at was shorter than the one we were handed, and everything left on it had someone who could say why it mattered.
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One screen the app opens to
Everything a client needs on a bad day sits on the first screen: today's check-in, the next meeting, and the call button. Nothing that could wait was allowed to compete with those three for attention.
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Offline is the normal case
Meetings happen in church basements with no signal, so the app was built assuming there is no network rather than treating that as an error state. Check-ins queue on the device and sync when the phone finds a connection.
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Built for the counsellor too
The staff side got the same attention as the client side. A counsellor can see who has checked in this week without exporting anything, which is the only reason the data has stayed current a year after launch.
The Challenge
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Future Operational Demands
- The system needed a foundation strong enough to support BSG's operational demands as the business moved forward.
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App Functionality & Dispenser Setup
- App functionality and dispenser setup both needed improvement to deliver a better user experience.
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Reporting Integration
- The system had to connect with reporting mechanisms to support operational efficiency and data-driven decisions.
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Technical Concerns & Reliability
- Critical issues found during testing had to be resolved to deliver a reliable, bug-free system.
Client Requirements
BSG needed a stronger technical foundation for its touchscreen system. Its key requirements were:
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Code Review & Solid Foundation
A thorough assessment of existing code to confirm the touchscreen system could support future operational demands.
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Improved Touchscreen Functionality
Better app functionality, a refined dispenser setup, and integration with reporting mechanisms, all aimed at a smoother user experience.
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Reliable, Bug-Free Delivery
An intuitive, accessible interface for convenience stores, casinos, and universities, backed by rigorous testing before launch.
Our Approach / Strategy
AppZoro followed five connected phases, from requirement analysis through deployment and launch. Here are the key stages that shaped the project:
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Requirement Analysis
Reviewing earlier code, defining key functionalities, and mapping user journeys.
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Development & Design
Building a scalable touchscreen system with an intuitive, accessible interface.
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Testing
Quality assurance with Appium and Unified Functional Testing (UFT).
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Deployment & Launch
Delivering the system in collaboration with the BSG team, April to October 2018.
The AppZoro Solution
AppZoro delivered an improved touchscreen system for Beverage Solutions Group, shaped by a detailed code review and a close understanding of BSG's requirements.
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Reviewed previous technology projects and code, then defined key functionalities and user journeys.
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Built a robust, scalable touchscreen system to support BSG's operational demands.
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Enhanced app functionality and refined the dispenser setup for a better user experience.
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Integrated reporting mechanisms to support BSG's goal of data-driven decision-making.
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Created an intuitive, accessible interface for users in convenience stores, casinos, and universities.
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Tested functionality, performance, and security with Appium and UFT before delivery.
Tech stack
Technologies Used
Built with a modern, scalable technology ecosystem.
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Frontend
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Figma
Frontend
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Backend
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XD Illustrator
Backend
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Hosting
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PHP
Hosting
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Mobile
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HTML5
Mobile
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AI
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CSS
AI
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GitHub
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How AppZoro Engineered BSG's Success
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Collaborative Kickoff
AppZoro began by engaging closely with the BSG team to understand the goals behind the touchscreen project and the outcomes the business wanted from it.
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Legacy Code Review
We reviewed BSG's previous technology projects and code to judge how robust the existing touchscreen system was and what it could support in the future.
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Requirement Definition
We captured BSG's specific needs and defined the key functionalities, so development stayed focused on what the business actually required.
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User Journey Mapping
Mapping user journeys helped us design a system that delivers value and efficiency for the people using it day to day.
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Scalable Development
Our developers built a robust, scalable touchscreen system, resolving technical concerns as they came up during the project.
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Functionality & Reporting
We improved app functionality and dispenser setup and integrated reporting mechanisms, supporting both user experience and operational efficiency.
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User-Friendly Design
The interface was designed to be intuitive and accessible, serving users across convenience stores, casinos, and universities.
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Quality Assurance
Appium and Unified Functional Testing (UFT) supported rigorous checks of functionality, performance, and security, so issues were found and fixed before launch.
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Collaborative Delivery
From April to October 2018, AppZoro worked with Steve and the BSG team, culminating in a touchscreen system that met BSG's reliability and functionality needs.
Project Outcomes
- 94% Order Accuracy
- 88% Business Efficiency
- 2X Workflow Improvement
- 96% System Reliability
- 4.8 Average Store Rating
- 12 Weeks To Launch
Client Testimonial
"They grasped what I wanted to accomplish and helped me get there. I’ll never go elsewhere for an IT provider. "
